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Civil service exam 7024

Customer Information Representative exam

Filing opens October 7, 2026 and is planned to close October 27, 2026.

910 people are expected to take this exam, by DCAS's estimate. Filing opens October 7.

The facts.

Apply
October 7, 2026 to October 27, 2026 Confirmed in OASys
Fee
$61, or free with a fee waiver Who files free, including first-time test takers
The test
A multiple-choice test. You need 70% to pass.An Education and Experience test: you answer questions about your schooling and work history in OASys when you file. There is no test day. You need 0% to pass.A practical test: you show you can do the work. You need 1% to pass.
Expected to test
About 910 people DCAS's estimate
Open jobs now
2 postings for this title

The Notice of Examination is the rulebook: requirements, the test, and how the list is ranked. Read it before you file.

Also opening that month.

From DCAS's Annual Examination Schedule on NYC Open Data and OASys, current on July 22, 2026. Not affiliated with the City of New York.