Legal Affairs
Step III Grievance Coordinator
$62,868 to $72,298 a year
Posted until October 25, 2026 · posted September 25, 2026
Requirements
Diploma + experience
Exam
Non-competitive title
A job title where a competitive exam is not practical, so the agency checks that your qualifications meet the standard instead. You apply directly. On our job pages this shows as "No exam for this title".
From ≈ $30.23 an hour · $2,418 every 2 weeks, before taxes (40-hour weeks).
NYC minimum wage is $17/hr. This beats it by $13.23/hr, with health insurance and a pension on top.
What you'd have made
$2,410 If you'd started this job 2 weeks ago, at this pay, before taxes.
An hour of this job pays for about 10 subway rides ($3 fare).
Price anything in hours of this job
Overtime added $2,168 on average that year, and it isn't guaranteed. Base salary of active employees paid a yearly rate, fiscal year 2025 (July 2024 to June 2025). Source: NYC's payroll data
Check yourself
What they actually ask for.
High school diploma plus experience
- A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
- High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
- Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Quoted word for word from the official posting. The label above is ours, read from this text; if they disagree, this text wins.
The work
What the job is.
The Office of Labor Relations (OLR) represents the mayor in the conduct of all labor relations between the City of New York and labor unions representing employees of the City. The Commissioner also serves on behalf of the Mayor as the City’s liaison with labor and management in the private sector.
The office is authorized by Executive Order 38 (February 7, 1967), amended by Executive Order 13 (July 24, 1990).
Read the rest, from the posting
Additionally, OLR administers the Health Benefits Program, Management Benefits Fund, Employee Assistance Program, Work Well NYC, Tax Favored Benefits & Citywide Programs including the Deferred Compensation Plan.
Further, OLR serves as a resource to agencies with regard to workforce labor issues and works with the Municipal Labor Committee (MLC) to pursue innovations in a variety of areas, particularly regarding City health insurance programs.
The staff at OLR assist their fellow agencies in handling personnel and payroll issues, conducting labor-management meetings, representing the City at representation hearings, and handling all employee grievances and arbitration matters while also negotiating collective bargaining agreements with the City's 149 bargaining units.
Further, OLR administers procedures resulting from the negotiation of collective bargaining agreements, including the step grievance process. OLR’s Step III Grievance Division seeks a Coordinator to manage a high-volume caseload and grievance calendar/docket.
Reporting to the Chief Review Officer, the Step III Grievance Coordinator will perform case management responsibilities related to Step III grievance filings.
Duties and responsibilities will include:
- Intakes, reviews, updates, and maintains grievance files and file logs; monitors the movement of cases and coordinates the flow of grievance documents. - Communicates with union representatives, agency representatives, and City employees regarding grievance case status.
- Utilizing case management software, Microsoft Excel, virtual meeting software, and other computerized calendaring systems, dockets grievances and maintains the Step III conference calendar.
Coordinates availability of parties and review officers to appear at Step III conferences. - Prepares statistical and narrative reports related to Step III grievances. - May supervise subordinate staff and assist in the development of office procedures.
Skills they'd like
- Demonstrable interest in municipal labor relations and civil service.
All the skills they list
- Excellent written and oral communication skills.
- Proficiency utilizing Microsoft Office and other computer applications, including Excel, virtual meeting software, and legal case management programs.
- Self-motivated, with ability to multitask in a deadline-oriented environment.
- Strong attention to detail and accuracy in handling documents.
- Excellent organizational skills and ability to independently and efficiently prioritize tasks.
- Preference will be given to candidates with prior experience working in a law office environment and managing a law firm or court calendar/docket.
NOTE: - Probationary Period - Appointments to this position are subject to a minimum probationary period of six months.
Before you apply
The fine print.
Where you have to live
Live in NYC within 90 days (usually)
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
How to apply, from the posting
TO APPLY PLEASE SUBMIT YOUR COVER LETTER AND RESUME ELECTRONICALLY USING ONE OF THE FOLLOWING METHODS:
- CITY EMPLOYEES: Apply through Employee Self Service (ESS) at www.nyc.gov/ess
- ALL OTHER APPLICANTS:
Go to www.nyc.gov/careers
SEARCH FOR JOB ID#: 802348
SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW.
Read the rest
The Office of Labor Relations is an Equal Opportunity Employer. OLR is committed to recuring and retaining a diverse workforce.
Note:
This position is open to qualified persons with a disability through the 55-a Program.
Sources
Straight from the city.
From the city's job data, which the city last updated September 28, 2026. You apply through the official posting.
Similar work