Administration & Human Resources
Conference Officer
$61,656 to $70,904 a year
Posted until November 23, 2026 · posted September 24, 2026
Requirements
Diploma + experience
Exam
Competitive title
A job title where you show you are right for it by passing a competitive exam: multiple-choice, practical, education and experience, or a mix. On our job pages this shows as "Civil service exam title".
Mostly for people already in city service. The posting says:
“APPLICANTS MUST BE PERMANENT IN THE PRINICIPAL AMDINISTRATIVE ASSOCIATE TITLE.”
New to city jobs? Start with the ones open to anyone.
From ≈ $29.64 an hour · $2,371 every 2 weeks, before taxes (40-hour weeks).
NYC minimum wage is $17/hr. This beats it by $12.64/hr, with health insurance and a pension on top.
What you'd have made
$2,363 If you'd started this job 2 weeks ago, at this pay, before taxes.
An hour of this job pays for about 9.8 subway rides ($3 fare).
Price anything in hours of this job
Check yourself
What they actually ask for.
High school diploma plus experience
- A baccalaureate degree from an accredited college and two years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
- An associate degree or 60 semester credits from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
- A four-year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above; or
- Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 year.
Quoted word for word from the official posting. The label above is ours, read from this text; if they disagree, this text wins.
The work
What the job is.
APPLICANTS MUST BE PERMANENT IN THE PRINICIPAL AMDINISTRATIVE ASSOCIATE TITLE.
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS).
Read the rest, from the posting
HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance.
DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
DSS/HRA Fair Hearing Administration is responsible for providing representation of the Agency at NYS Administrative Hearings in the following program areas: Cash Assistance (CA), Supplemental Nutrition Assistance Program (SNAP), IREA, HASA and
Medical Assistance Program (MAP).
Fair Hearing Administration / MAP Fair Hearing Unit serves as an internal mechanism for clients and their representatives to address problems or complaints related to Medicaid eligibility decisions, with the goal of reducing the number of Fair Hearings. The selected candidate's duties and responsibilities are:
The Office of the General Counsel /Fair Hearing Administration is recruiting for one (1) Principal Administrative Associate, Level II position to function as a Conference Officers for their MAP Fair Hearing Unit who will:
- Systematically identify management indicators which will supply MAP Administrators and Division
Directors
with
additional
statistical data on which to develop priorities, isolate developing problem areas, and streamline their operations as indicated.
- Authorize initiation and completion of all forms which clarify the reasons for any compliance decision and cites Federal, State and City regulations where appropriate.
- Provide administrative rationale and documentation for fair hearing compliance and gives reasons for affirming, amending or reversing previous eligibility decisions made by lower level supervisors in Agency eligibility sections.
- Prepare recommendations and suggestions for modification/improvements within the Compliance Unit procedure forms to implement and expedite these modifications and establishes new or revised procedures incorporating these changes, when needed.
- Respond to advocates and legal representatives of clients inquiring about Fair Hearing cases in all stages of the Fair Hearing process. Assist in resolving cases to avoid Fair Hearings and assign staff to assist in resolving advocate inquiries.
- Train staff as needed in compliance and advocate inquiry, and assist in the development of training for staff.
- Supervise, and ensure adherence to agency code of conduct, Time and leave, policies and procedures
- Manage attendance, timekeeping for assigned staff, and monitor staff performance
- Provide day-to-day oversight of staff handling workload distribution and prioritization.
- Work closely with Management, to ensure all mandated actions are completed in accordance with policy and deadlines, on case status, errors, and ensure corrections are made.
- Coordinate with executive staff, legal teams and external agencies regarding cases status and compliance issues.
- Hours/Shift
- 9am - 5pm
Skills they'd like
- Strong Knowledge of Medicaid eligibility, policies and procedures
- Demonstrated customer service and interpersonal skills
- Ability to multitask
- Well Organized
- Strong Writing Skills
- Strong Data Entry and Computer Skills
- Supervisory leadership experience in a high-volume, deadline driven unit
- The ability to assist with the outcome of complex case scenarios
Before you apply
The fine print.
Where you have to live
Live in NYC within 90 days (usually)
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
How to apply, from the posting
Click "Apply Now" Button
Sources
Straight from the city.
From the city's job data, which the city last updated September 28, 2026. You apply through the official posting.
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