Inspector

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube. Inspector responsibilities include but are not limited to the following: • Conducting field enforcement, undercover inspections and participating in multi-agency enforcement actions; • Enforcing laws and regulations relating to weights and measures through testing, sealing, condemning or confiscating weighing and measuring devices (may include petroleum products); • Inspecting and investigating trade practices to detect and eliminate consumer deception; inspecting and investigating all categories of trades and occupations licensed by Consumer and Worker Protection; • Lifting weights, walking, using mass transit, and climbing stairs; • Completing reports on complaints investigated, violations identified and special inspections using tablets, computers, and/or written documents. • Preparing summonses and testifying at hearings; • Utilizing computer systems for email correspondences, uploading and saving evidence, and researching in, and attaining assignments from agency web-based system/tablet operating system; • Communicating clearly and concisely both written and verbally; • Administrative duties such as copying and scanning; • Maintaining a professional demeanor with excellent customer service skills; • Performing other related work.

• Strong written and oral communication skills; • Proficiency in Microsoft programs; • Fluency in a language in addition to English a plus; • Detail oriented and organized; • Candidate must be experienced and comfortable driving any city vehicle (which may include a large vehicle) throughout the five boroughs of New York City.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

To apply for this position, please submit your application exclusively through the Jobs NYC website. Only applications submitted via the Jobs NYC platform will be considered for review. The Job ID is located at the bottom of the page. A resume and cover letter are required as part of the application. In your cover letter, please include the following: • Civil service title you currently hold or whether you have taken any civil service exams (if applicable). • The NYC Department of Consumer and Worker Protection (DCWP) is committed to building a diverse and inclusive workforce that reflects the communities we serve. We strongly encourage 55-a candidates to apply. If eligible, please indicate this in your cover letter. Incomplete applications or those missing the required documents will not be considered. Reasonable Accommodations DCWP is committed to providing reasonable accommodation to ensure that individuals with disabilities have equal access to employment opportunities. If you need an accommodation to participate in the interview process, please contact us at [email protected]. Please note the following important application instructions: • No phone calls, faxes, emails, or in-person inquiries will be accepted. • Only candidates selected for further consideration will be contacted. If you do not receive communication from us, please consider your application as not being selected for this position. • Drug Screening: Please be aware that a drug screening may be required prior to appointment. Candidates will be notified if this is necessary as part of the pre-employment process. Appointments are subject to Office of Management and Budget (OMB) approval. For any questions or concerns regarding your application, please email the recruitment team at [email protected].