Field Officer Captain

APPLICANTS MUST BE PERMANENT IN THE SUPERVISING SPECIAL OFFICER CIVIL SERVICE TITLE The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. HRA’s Office of Police Operations (OPO) manages approximately eighty (80) uniformed Peace Officers and more than 450 contracted security guards assigned to HRA’s facilities citywide. OPO’s primary responsibility is to protect the safety of HRA’s employees and clients, as well as their property and the agency’s physical assets. OPO also provides security for special events, construction, and work conducted outside of normal business hours, and emergencies. Special Officers will be responsible for providing a high level of security and safety for staff, customers, and visitors at an assigned HRA location located throughout the five boroughs who has Peace Officer status and arrest powers. The Office of Police Operations is recruiting for one (1) Supervising Special Officer III to function as Field Officer Captain who will: • Provide direction and guidance to Supervising Special Officers Level I and II (Sergeants and Lieutenants) who are charged with the administration, supervision, coordination, and monitoring of private contract guards assigned to HRA facilities in a specified geographical area, usually consisting of four or more locations with between 75 and 100 private contract guards in an area. • Supervise, schedule, and evaluate the performance of Supervising Special Officers Level I and II (Sergeants and Lieutenants) assigned to HRA locations to ensure that security policies are strictly adhered to, and that City/HRA rules and regulations with respect to security are enforced. • Conduct routine on-site inspections of facilities to ensure that Supervising Special Officers Level I and II (Sergeants and Lieutenants) are properly monitoring private contract guards in accordance with contract specifications, and that locations are secure. • Supervise, review, and ensure that appropriate action is taken on all reports of incidents, infractions, and potentially dangerous situations. • Establish effective relationships with local police precincts to ensure effective response and necessary police action when necessary. • Participate with the Assistant Deputy Commissioner in the formulation and implementation of specific goals, objectives, policies, procedures, and measures for effective security at HRA locations. • Prepare reports and make recommendations on all issues, concerns, and complaints by program facility staff regarding the provision of security by private security personnel. • Participate in the development and implementation of training for Supervising Special Officers Level I and II (Sergeants and Lieutenants) and private contract guard personnel on the proper discharge of their duties. Hours/Shift: TBD, 24x7 Operation

Basic computer skills

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

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