Assistant Director of Asset & Data Management

The New York City Housing Authority (NYCHA) is the nation’s largest public housing authority, with a combined budget of more than $3.4 billion and public housing and Section 8 programs that provide housing to over 600,000 New Yorkers. NYCHA’s Office of Maximo and Asset Management (OMAM) seeks a motivated professional to serve as Assistant Director of Asset and Data Management. Position Summary Reporting to the Director, this role will collaborate with department leadership and make recommendations on proactive strategies, goal setting, operational planning, and performance monitoring, as well as provide program management and support for the various initiatives of the department. The successful candidate will, in concert with the Director, drive efforts to streamline the department’s project portfolio and delivery, partner with business department/unit leads that leverage asset management data systems, coordinate/follow-up on requests, and act as a primary representative to engage with and respond to the needs of Executive leadership. Responsibilities of the Assistant Director will include, but are not limited to the following: 1. Support the Senior Director and Director in collaborating and coordinating with NYCHA’s Information Technology (IT) Department and various operational business units to analyze and review all Maximo-based asset and location data, owner groups, custodian records, labor records, and system-generated reports. 2. Identify and analyze trends to bring potential issues, gaps or other problems to light and propose possible resolutions to issues and challenges to the Senior Director and leadership team. 3. Lead efforts to collect all available data on known assets and locations to fill in the gaps in NYCHA’s Asset Management System (Maximo) and improve departments’ abilities to monitor, maintain, repair, and operationalize them to ensure successful mission delivery. 4. Collaborate with IT in reviewing existing processes/templates for collecting related information, as well as the prioritization of departmental demands and system enhancement requests and proposing possible resolutions and implementation as required. 5. Perform data analytics (to include data cleaning and preparation; leveraging tools and techniques to identify patterns, relationships, and trends; creating visual representations of data findings through charts, graphs, and dashboards; and preparing reports and presentations to communicate outcomes of the analyses) to guide operational strategies and improve outcomes. 6. Respond to information requests when directed, assign requests to the appropriate business unit for action, and track follow-ups to completion. 7. Research issues, prepare briefings, participate in working groups, committees, and special projects. 8. Foster and maintain relationships with internal stakeholders, particularly with Property Management, Healthy Homes, Operations Support Services, and Technical Services, and other relevant points of contact and providing follow-up where needed. 9. Represent the OMAM Department where necessary in committees and subcommittees involved in special initiatives or projects, where necessary. 10. Provide backup to the Senior Director/Director for management and escalation issues when designated. Additional Information 1. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable). 2. NYCHA residents are encouraged to apply. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS). Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.

1. Excellent Communicator: Ability to communicate clearly, both written and verbal; to think on one’s feet with a calm and pleasant demeanor; to artfully influence and persuade, and to render diplomatic approaches while remaining focused on the agency’s goals and priorities. 2. Creative Problem Solver: Develop innovative and impactful solutions that help address operational needs. 3. Strategic: Think strategically about trends and consequences. 4. Multi-task & Goal Oriented: Demonstrated ability to make timely and sound decisions/recommendations; establish priorities and successfully carry out multiple assignments, meeting critical deadlines and timeframes.

NYCHA has no residency requirements.

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